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Repair Tips

What information should I gather before calling for repair?

Model, serial, symptoms and when it started — the details that help our techs help you.

What information should I gather before calling for repair?

We can't diagnose before inspection, but good information up front helps us plan parts and the next step.

Have this ready

  • Manufacturer and model.
  • Serial number (photo of the plate is ideal).
  • What happened and when it started.
  • Any noises, smells, error codes or leaks.
  • Photos or a short video.
  • Purchase details if you think it may be a warranty request.

Have a question about your job?

Tell us a few things and a Blade Techs tech will explain what fits and why.

  • What are you working on?
  • What machine are you running?
  • What have you tried, and what happened?

More guides

What blade fits this material?

Start with the material, then the machine. The four variables we ask about before recommending a blade.

Read the guide →